🔒 Privacy Policy

1. Information We Collect

We may collect the following categories of information:

🔹 Personal Information

• Name
• Phone number
• Email address
• State of residence

🔹 Case Information

• Information you voluntarily provide regarding your situation, including case type, timing, and description

🔹 Technical Information

• IP address
• Browser type
• Device information
• Usage data for security and performance purposes

2. How We Use Your Information

We may use your information to:

• Respond to your inquiry
• Connect you with independent, licensed attorneys or law firms
• Contact you via phone call, text message (including automated or prerecorded messages), or email
• Operate, maintain, and improve our website and services
• Detect and prevent fraud, abuse, or security issues
• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

• Independent, licensed attorneys or law firms for the purpose of evaluating your potential case
• Service providers (such as hosting providers, CRM systems, communication platforms, or analytics providers) that assist in operating our business
• Legal or regulatory authorities when required to comply with applicable law

We do not sell personal information for monetary consideration.

4. Important Disclosure

Accident Assist is not a law firm and does not provide legal advice or legal representation.

Submitting information through this website does not create an attorney-client relationship between you and Accident Assist or any attorney.

5. Communications & Consent

By submitting your information through our website, you:

• Consent to be contacted by Accident Assist and its network of attorneys or representatives
• Agree to receive communications via phone call, text message (including automated or prerecorded messages), and email regarding your inquiry
• Understand that consent is not a condition of any service
• Acknowledge that message and data rates may apply

6. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• Secure transmission via HTTPS/TLS
• Restricted access to personal data
• Secure storage of credentials and system access
• Spam, bot, and abuse protection measures

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Request access to your personal information
• Request deletion of your personal information
• Request correction of inaccurate information
• Opt out of certain communications

To exercise your rights, please contact us using the information below.

9. California Privacy Rights (CPRA/CCPA)

If you are a California resident, you may have additional rights under applicable law, including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right to limit the use of sensitive personal information

We do not sell personal information.

To submit a request, please contact us at the email below.

10. Do Not Sell or Share My Personal Information

We do not sell personal information.

However, we may share your information with attorneys and service providers as described in this Privacy Policy.

If you have questions about your data or would like to make a privacy-related request, please contact us.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

12. Third-Party Services

Our website may use third-party tools and services (such as hosting providers, analytics tools, or communication platforms) that may process information in accordance with their own privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Your continued use of our website after changes are posted constitutes your acceptance of those changes.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 info@theaccidentassist.com